FAQs
Engineering
How do I get help with street addresses?
The Fairbanks North Star Borough, through FNSB Code Title 21, is the official regulatory authority on street addresses for the entire Borough outside of the limits of Fort Wainwright and Eielson Air Force Base.
Please visit the Fairbanks North Star Borough website for more information.
How do I get information about utility services in Fairbanks?
The City of Fairbanks owns and maintains the street light circuit, storm drain system, and signage.
Please note the City no longer owns and operates the water and sewer utilities. See below for information on utility services.
For sewer and water utilities contact Utility Service of Alaska at (907)-479-3118 or visit http://www.akwater.com/
For district heat and steam utilities contact Aurora Energy LLC at (907)-452-7107
For power and electric utilities contact Golden Valley Electric Association at (907)-452-1151 or visit http://www.gvea.com/
Who do I contact with issues regarding potholes, obstructions in streets or City right-of-way, and/or plowing?
Please contact the City of Fairbanks Public Works Department at 907-459-6770
Who maintains alleys?
Alleys within City limits are not regularly maintained but the City is responsible for managing City right-of-way (ROW). In the event of a hazard or contamination in a City alley please contact the City Engineer.
Who should I contact about an hazardous material spill inside Fairbanks city limits?
Contact Environmental Analyst John O'Brien at 907-987-5880 or jobrien@fairbanks.us to report a hazardous material spill.
Who do I contact about an impounded vehicle?
Tyler Wilbur can be reached at 459-6741
