About Us

The Fairbanks Emergency Communications Center is recognized by the International Academy of Emergency Dispatchers (IAED) as an Accredited Center of Excellence (ACE). According to the IAED, "ACE designation is reserved for high-performing agencies that consistently put in the work to achieve excellence. It’s a distinguished award and badge of honor for those who go all-in to cultivate center-wide pride, teamwork, and innovation by putting their communities first."

All dispatchers with FECC are cross trained for police, fire and medical dispatching.  Our training consists of a two months long dispatch academy, with numerous classes developed by the IAED. IAED provides ongoing training programs that require testing of dispatchers every two years.  This ensures that dispatchers are up to date on the latest information and life saving techniques available.

The following is a list of the 22 Police, Fire, and Medical agencies we currently dispatch for: 

Police:
Fairbanks Police Department - North Pole Police Department 
Fire & EMS:
Fairbanks Fire Department - North Pole Fire Department - University Fire Department - Steese Volunteer Fire Department
Salcha Fire & Rescue - Chena Goldstream Fire & Rescue  - Tri-Valley Volunteer Fire Department 
Cantwell Volunteer Fire Department  -  Anderson Fire Department - Nenana Volunteer Fire Department
Fire Only:
North Star Volunteer Fire Department - Ester Volunteer Fire Department - Delta Junction Fire Department
McKinley volunteer Fire Department - Panguingue  - Rural Deltana Volunteer Fire Department  
EMS Only:
Delta Medical Transport

 FECC also dispatches for the following community agencies:

Community Service Patrol - FNSB Emergency Operations - FNSB Haz-Mat - Mobile Crisis Team